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ΚΕ.Π.ΚΑ. - ΚΕΝΤΡΟ ΠΡΟΣΤΑΣΙΑΣ ΚΑΤΑΝΑΛΩΤΩΝ

Acronym: ΚΕ.Π.ΚΑ.

General Information

Identification Code: 18939412904-80
Website: [object Object]
Entity Form: ΜΚΟ
Registration Category: Non-governmental organisations, platforms and networks and similar
Registration Date: 12/29/2009
Last Update: 4/3/2024
EP Accredited Number: 0

Mission & Interests

Goals: KEPKA is a non-governmental, non-profit, independent consumers' organization. The establishment of KEPKA, in 1982, was exclusively a private initiative, due to a strong concern on the lack of a concrete consumers' protection policy, in Greece and the difference between the level of protection in Greece and that of the other Member States of the EU. This concern was shared among all the founding members. All these years, we have been trying to raise consumers’ conscience, in Greece and protect consumers’ rights. Our main activities are raising consumers' conscience in Greece and protecting consumers' rights, informing consumers on products, services, economic interests, health, nutrition, environmental problems, human rights, ethics and urging the Greek Government, the European Commission and the European Parliament to develop a consumer policy towards the improvement of the quality of the consumers' and citizens' lives.
Interests Represented: Does not represent commercial interests
Interests:
  • Agriculture and rural development
  • Banking and financial services
  • Business and industry
  • Climate action
  • Competition
  • Consumers
  • Culture and media
  • Digital economy and society
  • Economy, finance and the euro
  • Education and training
  • Energy
  • Enlargement
  • Environment
  • Food safety
  • Institutional affairs
  • International co-operation and development
  • Public health
  • Single market
  • Taxation
  • Trade
  • Trans-European Networks
  • Transport
  • Youth
Levels of Interest:
  • national
  • sub-national
  • european
  • global

Activities

Main EU Legislative Proposals: KEPKA’s priorities are: Financial Services: • Banking services • Financial supervision & regulation • Investor protection • Payment services Food: • Food information • Food safety • Food sustainability • Health and nutrition claims Consumer Rights & Enforcement: • Passenger rights • Alternative Dispute Resolution • Collective redress • Consumer law aquis • E-commerce • Enforcement and competition law • Unfair commercial practices and contract terms Digital Rights: • Copyright • Digital Single market • Antitrust Investigations • Privacy and personal data protection • Telecoms Single Market • Platform economy • AI • Cybersecurity Sustainability: • Ecodesign & Energy label • Ecolabel • Sustainable mobility • Green Deal Energy • Energy consumer rights • Energy markets • Renewable energy Health: • eHealth • Medical devices • Pharmaceuticals • Access to Medicines Safety: • Chemicals • Product safety Trade/TTIP For further information, please see our website: https://www.kepka.org/
Communication Activities: Our main activities are raising consumers' conscience in Greece and protecting consumers' rights, informing consumers on products, services, economic interests, health, nutrition, environmental problems, human rights, ethics and urging the Greek Government, the European Commission and the European Parliament to develop a consumer policy towards the improvement of the quality of the consumers' and citizens' lives. KEPKA represents consumers at local level, at the Amicable Dispute Resolution Committees of the Metropolitan Municipality of Thessaloniki and the Consultation Committee of the Municipality of Thessaloniki. At national level, KEPKA represents consumers at the National Consumer and Market Council, the Economic and Social Committee, and the Hellenic Food Authority. KEPKA is a member of Consumers’ International (CI), of the European Consumers’ Organization (BEUC), of European Organization for Standardization (ANEC), of Transatlantic Consumers’ Dialogue (TACD). From 2004 to 2007, our President was the Coordinator of the National Consumer Council, which is a committee advisory to the Ministry of Development. From February 2010, to July 2016 our Gen. Secretary was a member of the European Consumer Consultative Group (ECCG), from September 2010 to September 2020 she was member of the European Economic and Social Committee (EESC), from November 2010 till April 2018 she was Vice President of Single Market Observatory in EESC and from April 2018 until September 2020 she was Vice President of the Section Transport – Energy – Infrastructure and Information Society in EESC. From February 2012, until September 2020, the President of KEPKA is Alternate Member in the European Economic and Social Committee (EESC). From 2013, until 2015 and from 2016 until 2018 the President was a Member of the Executive Committee of Economic and Social Council of Greece. The following activities are repeated almost every year. Especially in 2022: 1. We edited 64 press releases, in order to inform and advise consumers on many different issues regarding the EU and the national policies. 2. We advised consumers on the same topics through television, radio and newspapers (about 181 broadcasts this year). 3. We sent 4338 letters to Greek Ministers, Authorities, Committees, Members of the European Commission and Members of the European Parliament, National Banks, National Organizations and Committees, BEUC, C.I., General Secretariat for Consumers in order to convince and, finally, press them to act according to consumers’ interests, on 103 issues. 4. The members of the board educated adults, teachers and students, in 172 conferences, seminars etc. In 2022, we trained more than 2568 consumers. 5. We dealt with numerous complaints of consumers and we intervened to solve the dispute between consumers and suppliers, consumers and enterprises (public or private). In 2022, we received 4267 complaints. Our members were redressed with 89.840.38 euros because of our helping them to solve their problems extra judicially. 6. We participated in 22 surveys. 7. We took action on 35 complex issues. 8. We dispose a website (www.kepka.org), which consumers can visit without any charge and where they can find useful information. 9. We have accounts at facebook and twitter. 10. We participated in national and international fairs, where the visitors had the opportunity to approach KEPKA and be informed about its activities and the services offered. 11. We participated in 172 meetings, conferences etc. organized by public and private bodies with consumers’ protection, where the members of the board set the problems and the demands of consumers.
Inter-institutional or Unofficial Groupings: N/A

Head Office

Address: ΒΑΣ.ΗΡΑΚΛΕΙΟΥ 32
Post Code: 54624
City: ΘΕΣΣΑΛΟΝΙΚΗ
Country: GREECE
Phone: [object Object]

EU Office

Address: ΒΑΣ.ΗΡΑΚΛΕΙΟΥ 32
Post Code: 54624
City: ΘΕΣΣΑΛΟΝΙΚΗ
Country: GREECE
Phone: [object Object]

Financial Data

New Organisation: false
Closed Year: [object Object]
Current Year: [object Object]

Membership Information

Members10 Percent: 0
Members25 Percent: 0
Members50 Percent: 10
Members75 Percent: 2
Members: 12
Members F T E: 6.5
Info Members: Το ΚΕ.Π.ΚΑ. σύμφωνα με το καταστατικό του εκπροσωπείται νομίμως από τον Πρόεδρο και την Γενική Γραμματέα. Υπάρχει όμως Δ.Σ. που εκλέγεται ανά τριετία περισσότερες πληροφορίες μπορείτε να βρείτε στο παρακάτω link http://www.kepka.org/mainmenu-2/ti-einai-to-kepka/mainmenu-105. Όλα τα μέλη του Δ.Σ. είναι καθαρά εθελοντές.

Structure

Structure Type: Structure
Is Member Of: Our members are only consumers.
Organisation Members: Ευρωπαϊκή Ομοσπονδία Ενώσεων Καταναλωτών–B.E.U.C., Ευρωπαϊκή Ένωση για το συντονισμό της Εκπροσώπησης των Καταναλωτών στην Πιστοποίηση – A.N.E.C. και σε διεθνές επίπεδο Διεθνή Οργάνωση Καταναλωτών – C.I. και Διατλαντικό Διάλογο Καταναλωτών–T.A.C.D.